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Omada - iOS/Android app setup (Direct Access)
Omada - iOS/Android app setup (Direct Access)

Learn how to connect to your server from the TP-Link Omada iOS or Android apps

Alex Lowe avatar
Written by Alex Lowe
Updated over a week ago

Learn how to use the official TP-Link Omada iOS or Android app to access your HostiFi hosted Omada controller and check your network from wherever you are. There are two different methods to get your controller online and we'll explore those here.


โ€‹Contents

How to add controller manually

iOS

First thing to do is go to the App Store and search 'Omada'. If you can't find it manually, here is a direct link.

Next, the app will ask for local network access. This can be found by clicking on the Settings button and turning it on.

For use with HostiFi controllers, the local network access doesn't need to be on, so you turn it off later.

Accept the terms and conditions, then click Continue

The first splash screen is for the Omada Cloud. So, click on the hamburger menu in the top left

In the menu, select 'Controller - Local Access'

Next, click the + icon in the top right corner

In the next screen, enter the IP address or URL for your Omada controller and the port number. These details can be found from the HostiFi portal, at app.hostifi.com.

Enter your login details for your Omada controller. If you don't know them, they can be reset from the HostiFi portal, at app.hostifi.com.

NOTE: Check the 'Auto Login' box, otherwise you'll need your details every time you use the app.

Once done, you'll have access to your Omada controller, hosted with HostiFi.

Android

First thing to do is to go to the Play Store, search Omada and click install. If you cannot find the app, here is a direct download link.

Accept the terms and conditions, then click Continue

Next, click on the icon with two arrows, for the local/direct connections

In the next screen, enter the IP address or URL for your Omada controller and the port number. These details can be found from the HostiFi portal, at app.hostifi.com.

Enter your login details for your Omada controller. If you don't know them, they can be reset from the HostiFi portal, at app.hostifi.com.

NOTE: Check the 'Auto Login' box, otherwise you'll need your details every time you use the app.

Once done, you'll have access to your Omada controller, hosted with HostiFi.

Troubleshooting

If you are having issues connecting to your HostiFi server in the app, it could be for a few reasons.

"Host address is invalid"

Make sure you don't have https:// in your "IP Address / URL"

"Incorrect username or password"

You can find your temporary login credentials at app.hostifi.com - or try a password reset from the Omada controller.

HostiFi

HostiFi provides hosting for both Ubiquiti and TP-Link software-defined-networking (SDN) applications, with servers for UniFi, UISP and Omada. We also offer professional networking consulting, with HostiFi Pro.

If you run into any issues, send an email to support@hostifi.com or contact us via live chat.

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