Learn how to use the official TP-Link Omada iOS or Android app to access your HostiFi hosted Omada controller and check your network from wherever you are. There are two different methods to get your controller online and we'll explore those here.
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How to add controller manually
iOS
First thing to do is go to the App Store and search 'Omada'. If you can't find it manually, here is a direct link.
Next, the app will ask for local network access. This can be found by clicking on the Settings button and turning it on.
For use with HostiFi controllers, the local network access doesn't need to be on, so you turn it off later.
Accept the terms and conditions, then click Continue
The first splash screen is for the Omada Cloud. So, click on the hamburger menu in the top left
In the menu, select 'Controller - Local Access'
Next, click the + icon in the top right corner
In the next screen, enter the IP address or URL for your Omada controller and the port number. These details can be found from the HostiFi portal, at app.hostifi.com.
Enter your login details for your Omada controller. If you don't know them, they can be reset from the HostiFi portal, at app.hostifi.com.
NOTE: Check the 'Auto Login' box, otherwise you'll need your details every time you use the app.
Once done, you'll have access to your Omada controller, hosted with HostiFi.
Android
First thing to do is to go to the Play Store, search Omada and click install. If you cannot find the app, here is a direct download link.
Accept the terms and conditions, then click Continue
Next, click on the icon with two arrows, for the local/direct connections
In the next screen, enter the IP address or URL for your Omada controller and the port number. These details can be found from the HostiFi portal, at app.hostifi.com.
Enter your login details for your Omada controller. If you don't know them, they can be reset from the HostiFi portal, at app.hostifi.com.
NOTE: Check the 'Auto Login' box, otherwise you'll need your details every time you use the app.
Once done, you'll have access to your Omada controller, hosted with HostiFi.
Troubleshooting
If you are having issues connecting to your HostiFi server in the app, it could be for a few reasons.
"Host address is invalid"
Make sure you don't have https:// in your "IP Address / URL"
"Incorrect username or password"
You can find your temporary login credentials at app.hostifi.com - or try a password reset from the Omada controller.
HostiFi
HostiFi provides hosting for both Ubiquiti and TP-Link software-defined-networking (SDN) applications, with servers for UniFi, UISP and Omada. We also offer professional networking consulting, with HostiFi Pro.
If you run into any issues, send an email to support@hostifi.com or contact us via live chat.