Learn how to use the official UniFi iOS or Android app to access your HostiFi hosted UniFi controller and check your network from wherever you are. There are two different methods to get your controller online and we'll explore those here.

Contents

How to add controller manually

How to add controller via SSO

How to add controller manually

iOS

First thing to do is go to the App Store and search UniFi. If you can't find it manually, here is a direct link.

Press on the device switcher and tap the plus icon in the top right

The app will then continue to scan its local area, but will show a different screen after 10 seconds.

Once it cannot find a local controller, it'll show the following screen. Tap on "Other setup options" to continue.

Next, select "Set up a connection by IP address"

In the next screen, enter a display name, your HostiFi server name, username and password, then tap "Log In" in the upper right corner.

If needed, your login details can be found from app.hostifi.com.

*Username is case-sensitive

Android

First thing to do is go to the Play Store and search UniFi. If you can't find it manually, here is a direct link.

Press on the device switcher and tap the plus icon in the top right

The app will then continue to scan its local area, but will show a different screen after 10 seconds.

Next, select "Advanced manual IP address configuration"

In the next screen, enter a display name, your HostiFi server name, username and password, then tap "Log In" in the upper right corner.

If needed, your login details can be found from app.hostifi.com.

*Username is case-sensitive

Troubleshooting

If you are having issues connecting to your HostiFi server in the app, it could be for a few reasons.

"Something went wrong... Direct access connection to this console could not be established."
Make sure you don't have https:// in your "IP Address / URL"

"Something went wrong... The username or password is incorrect."
You can find your temporary login credentials at app.hostifi.com - or try a password reset from the UniFi controller.

How to add controller via SSO

An easier way to get your HostiFi UniFi controller connected to your UniFi app is to connect it to Ubiquiti's SSO service.

However, the downside to using this is when Ubiquiti has cloud outages, you won't be able to access the controller.

First, make sure your UniFi Controller is connected to the Ubiquiti SSO service using our guide here.

Then, simply log into the UniFi app using the same SSO credentials and it will be available in the list of devices.

HostiFi

HostiFi provides hosting for Ubiquiti hardware and software, with servers for UniFi and UISP as well as professional network services with HostiFi Pro.

If you run into any issues, send an email to support@hostifi.com or contact us via live chat.

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