This guide covers how to restore just an individual site from your HostiFi or any other cloud hosted UniFi Controller. This will allow you to add an existing site to a UniFi server, without having to restore all of the sites.

This is useful if the config on a site gets messed up from a few weeks ago and needs restoring. We can't just restore an entire backup from that time period as it would roll back any major changes, as well as any devices that were added or removed.

This method will allow you to restore the back up to a new server, export from that server to the current server and then delete the new server.

Contents

Legacy User Interface

New User Interface

Legacy User Interface

Before we start, make sure to grab a backup from the current site - just in case something happens. To do this, first go to 'Settings'

Then go to 'Site'

Then, scroll down slightly and find the "Export Site' button

Next, delete the site you want to restore an older version for from the current controller. To do this, go to 'Settings'

Next, go to Site again

Then click the red "Delete Site' button. Note, this will only show up if there is more than one site on your UniFi server.

Next, take a backup of the entire server. To do this, go to 'Settings' again

Then, go to the 'Backup' section

Next is to download the latest backup file

Restore the old server backup to a new, temporary controller. You can install that on your Windows or macOS device by following our guide here.

Once the restore is complete, export the site backup file you want by going to 'Settings'

Next, go to 'Site'

Then 'Export Site'

Next, go back to to the backup file from earlier and restore the entire server back to that file. Once completed, import the site again.

Log into the UniFi server and click on the site drop down in the top right

In the drop down, click on 'Import Site'

Next, choose the site file from earlier and import

New User Interface

Before we start, make sure to grab a backup from the current site - just in case something happens. To do this, first go to 'Settings'

Then go to 'System'

Then 'Export Site'

Next, ensure to click the 'Download the Site Export File' button

Once done, click 'Continue'

The next popup will just explain how to import sites in the new UI, click 'Continue'

In the next screen, you'll have the option to give the existing UniFi devices a new inform URL. This would be used if they were being moved to a new controller, however in this guide we aren't doing that. Click 'Skip'

Next, delete the site you want to restore an older version for from the current controller. To do this, go to 'Settings'

Then, go to 'System'

Then click the "Delete Site' button. Note, this will only show up if there is more than one site on your UniFi server.

Next, take a backup of the entire server. To do this, go to 'Settings' again

Then go to 'System'

Scroll down to the 'Backup' section

Select the file you want to download, then click 'Download'

Restore the old server backup to a new, temporary controller. You can install that on your Windows or macOS device by following our guide here.

Once the restore is complete, export the site backup file you want by going to 'Settings'

Then go to 'System'

Then 'Export Site'

Next, go back to to the backup file from earlier and restore the entire server back to that file. Once completed, import the site again.

Log into the UniFi server and click on the site drop down in the top left

the drop down, click on 'Import Site'

Next, choose the site file from earlier and import using the 'Upload the Site Export File' button

If you run into any issues, send an email to support@hostifi.com or contact us via live chat

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