Keeping your UniFi APs and devices up to date is very important for maintaining security, device compatibility and performance. There are a few ways to manually update the firmware on a UniFi.
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Automatically via UniFi Network Controller
The easiest and simplest way is to upgrade the firmware is via the UniFi Controller. This can be done automatically based on when Ubiquiti makes a new version available to GA, or you can manually click 'Upgrade' once those released get pushed to GA.
You can also change the release channel that the UniFi uses for new updates. You can opt into the Early Access releases.
Manually via the UniFi Network Controller
First log into the UniFi Controller
Click Devices
Select the device you wish to upgrade
Click the gear icon
Scroll down to Manual Firmware Update
Next, head to the Ubiquiti Download page and copy the URL for the device you are upgrading
Copy the URL into the box and press Upgrade
Manually via SSH
UniFi Access Points can be updated via SSH too.
First, SSH into the AP using PuTTY on Windows, or the default terminal application on macOS. Type in the following command, swapping out username and IP address for your device.
If your AP has been factory reset, then the username and password will be ubnt/ubnt. If the device is already adopted, then the SSH credentials are set by UniFi and are located in the Settings page of the controller.
ssh USERNAME@IPADDRESS
Run the following command to download and install the firmware.
upgrade https://dl.ui.com/unifi/firmware/XXXX/unifi_ap_upgrade.bin
The AP will automatically reboot once the upgrade process is complete.
Troubleshooting
If the AP is not responding or updating, you might need to factory reset it by holding the reset button for 10 seconds and then try the update process again.
HostiFi
HostiFi provides hosting for both Ubiquiti and TP-Link software-defined-networking (SDN) applications, with servers for UniFi, UISP and Omada. We also offer professional networking consulting, with HostiFi Pro.
If you run into any issues, send an email to support@hostifi.com or contact us via live chat.