Getting an access point back to its factory default state can be useful for a fresh setup, or even for a device that was previously managed or configured.

With UniFi APs, there are a few ways to set it back to factory default.

If you already have access to the device from the software, then the first two steps will work. If not, then the last resort is to reset it on the physical device, using the reset button.

Contents

Reset from the UniFi Controller

Reset via SSH

Reset on physical device

Reset from the UniFi Controller

It is possible to reset the AP from the UniFi Controller, so long as it is currently adopted. The process is slightly different on the two different interfaces, information is below.

Learn how to change between the UniFi interface versions in this guide.

Legacy User Interface

First, log into your UniFi Controller and go to the 'Devices' section

Next, select the device you wish to remove

Once the device panel is open, click on 'Settings'

Scroll down and open up the section called 'Forget this device', then click 'Forget'

Finally, click on 'Remove'

The UniFi AP will then begin the process of going back to factory settings, delete itself from the UniFi Controller and be ready to be set up again.

New User Interface

First, log into your UniFi Controller and go to the 'Devices' section

Next, select the device you wish to remove

Once the device panel is open, click on 'Settings'

Scroll down and open up the 'Manage' drop down

Click 'Forget'

Finally, click on 'Confirm'

The UniFi AP will then begin the process of going back to factory settings, delete itself from the UniFi Controller and be ready to be set up again.

Reset via SSH

Log into the UniFi AP via SSH. Once logged in, issue the following command and then hit enter. Once done, the AP will reboot and then go back to factory default settings. Once completed, it'll be ready to set up again.

syswrapper.sh restore-default

Reset on physical device

UniFi APs have a physical reset button, usually located next to the ethernet port. Once the button is located, hold it down for 10 seconds, until the LED lights flash. Once done, the AP will reboot and then go back to factory default settings. Once completed, it'll be ready to set up again.

The best sort of tool to use is an unwinded paperclip or SIM ejection tool. In the below photo is an UAP AC Lite.

If you run into any issues, send an email to support@hostifi.com or contact us via live chat

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